EMPLOYMENT

Why Queensland Fire Department? Join a purpose-driven team where your contribution drives real outcomes for Queenslanders. At the Queensland Fire Department (QFD), our corporate teams play a vital role behind the scenes - enabling smarter systems, stronger strategies, and better outcomes for Queenslanders. Whether you're in HR, finance, IT governance or policy, your work helps keep communities safe, informed, and supported. Join a team where your skills matter, your voice is heard, and your career can grow. Are you ready to ignite your career? Join us as a Support Officer (AO3) and help us prepare, prevent, and manage the consequences of fire and rescue services in Queensland communities. Your Opportunity As a Support Officer in our Southern Region - Queensland Fire & Rescue sector, you will play a key role in the organisation by bringing your administrative expertise and detail-oriented skillset to QFD. Based in Charlton, Toowoomba West Zone, you'll use your human resource and finance administration capabilities, database management, and stakeholder engagement experience to: - Provide high-level administrative support, including preparing correspondence, reports, and coordinating official functions. - Manage human resource records, leave requests, staffing arrangements, and training course documentation to ensure compliance with policy and procedures. - Utilise databases to create, update, analyse, and report on departmental activities to maintain effective records and information access. - Handle general office tasks such as diary management, travel arrangements, mail distribution, and maintenance of asset records. - Build and maintain positive working relationships with internal and external stakeholders to support key processes and achieve unit outcomes. - Undertake administrative duties during emergencies and disasters, including short-notice activations or after-hours operations. What You'll Bring We want to hear from you if you: - Hold a non-restricted C Class driver licence (highly desirable). - Have government purchasing qualifications (Level 1) (highly desirable). - Possess knowledge or experience in human resource and finance systems and database management (highly desirable). - Are adaptable to working outside standard hours, including weekends and night shifts during emergency operations. - Demonstrate the ability to prioritise workloads effectively and perform duties independently using a high level of initiative. - Show proven experience in fostering collaborative relationships with stakeholders and contributing to exceptional service delivery. At QFD, we celebrate diversity and are committed to creating a culture where people feel safe, respected, valued, and engaged. How to Apply To apply for this role, please complete the following steps: 1. Submit a current resume outlining your work history and achievements. 2. Provide a cover letter (maximum two pages) addressing the key capabilities and your suitability for the role. 3. Include any mandatory qualifications or checks listed in the Position Description. Applications must be submitted online via the QFD Recruitment System Nexus by clicking the green Apply Online button. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.